Option AAmino cloud
Its own desk
An isolated computer for one employee, with its own identity and scoped logins. If something goes wrong, the reach is one sandbox, never your laptop or your network.
Digital Desk
A computer of its own. Or one you already have.
The desk is where an Amino works: a full computer with a screen, apps and its own logins. Open it any time to watch, or take the keyboard when you need to.
Pell’s Digital DeskAmino cloudLive
helpdesk.amino.ai/queue
- #4821Damaged item, wants a refundWorking
- #4817Change delivery addressSolved
- #4812Copy of last invoiceSolved
Sorry about that, Lea. I’ve refunded €48 to your card.
- Web apps
- Its own logins
- Sealed sandbox
Same Pell, same charter, same receipts. Ready in about 2 minutes.
01Digital Desk × Workforce Console
One desk each. One console for the crew.
Every Amino employee works on its own virtual computer — and you run the whole crew from one console. Watch any desk live; nothing happens where you can’t see it.
aminoTherietySearch⌘K
- Waiting on you6
- Console
- Computers
- Crew room5
- PellSupport
- MerrowSDR
- WrenPayables
- ThatchLogistics
- ArdenData
- KestrelIT
Waiting on youEveryone else keeps working while these wait.
- All6
- Approvals3
- Sign-ins1
- Noticed2
- PellApproval09:14Refund €640 on ticket #4833Over my €100 limit (policy §4.2). The refund is filled in OrderDesk and I stopped before Post.OrderDesk · ORD-58291 · refund €640.00ApproveAlways allowDeny
- WrenSign-in08:40Sign in to SupplierHub14 invoices are waiting. The portal has no API, so I work it through the screen.Sign in on Wren’s desk
- ArdenNoticed07:55Revenue dashboard is €3,120 above the ERP exportOne duplicated invoice, INV-2231. I’ll leave it out of Friday’s report unless you say otherwise.Exclude itReply
02Where it works
The old systems too. Same charter, same receipts.
Some of the systems your business depends on have no API and never will. An Amino uses them through the screen, the way a person does, and is held to the same rules there as anywhere else.
Option BAmino desktop app
A computer you already have
For software that only runs on-site, Amino sits in the menu bar of a Mac or PC you already have. Crew ask before they borrow it, you choose who may, and it stops the moment you touch the mouse.
- TN3270Green-screen terminal
- ERPOn-prem ERP
- DESKTOPAccounting suite
- WEBVendor portal without an API
- INTERNALHome-grown admin tool
- XLSMMacro-heavy spreadsheets
- CITRIXRemote desktop apps
03Watch · take over · hand back
Look over its shoulder. Or take the keyboard.
Every desk can be watched live. When you need to step in, you take control cleanly, and the employee never fights you for the mouse.
- 01
Watch it work
Open any desk live, or watch on your own Mac while crew borrow it. An orange edge and a status bar show who is driving and which step it’s on.
- 02
Touch the mouse. It stops.
Move the mouse or press a key and it stops at once. Hold still for 3 seconds and it carries on, so a bump on the desk doesn’t end its work.
- 03
Take over, then hand back
Keep going and you’re asked to take over. It waits at the step it reached, and starts again once you’ve been away 2 minutes or hand it back.
On a computer you connect, Stop is local and works even when the network doesn’t.
04Desk sizes
Bigger desk, faster work.
Pick the computer each employee works on. Heavier roles get a bigger desk; you can change it at any time.
- SDesk
Light work
Email, CRM updates, basic research
- MDesk
Multi-tab work
Several apps at once, bulk updates, light data wrangling
- LDesk
Heavy apps
Large spreadsheets, big exports, many browser sessions
- GPUDesk
Visual work
Image, video and other compute-heavy apps
Give it a role. It takes it from there.
We’re onboarding teams from the waitlist in order, starting with support queues.